New patients
What to expect, step by step
Reaching out for psychiatric care is a real step. Here is how it works, so there are no surprises.
Your path
Five steps, from first contact to ongoing care
Get in touch
Online scheduling and practice contact options are being finalized. Once they are, you will be able to reach the office to arrange a first visit.
Initial evaluation
A thorough, unhurried conversation about your symptoms, history, medications, and goals — the foundation for everything that follows.
Personalized treatment plan
Recommendations tailored to your diagnosis, your other health conditions, your preferences, and the people supporting you.
Follow-up and medication monitoring
Closer follow-up after a change, then longer intervals once things are steady. You will know what to expect and when to call.
Ongoing care
A provider who knows your history, adjusts as life changes, and coordinates with your other providers when needed.
Practical details
Good to know before your first visit
Who Rosecare sees
Adults and older adults. Geriatric psychiatry and support for families caring for an older adult are a particular focus.
Visit format
Appointments are offered in person.
Referrals
Many patients schedule directly. If you plan to use insurance, check whether your plan requires a referral from your primary care provider; the office can help you confirm.
Insurance & payment
Insurance participation varies by plan. The office will confirm whether your plan is accepted when you get in touch.
Before your first visit
What to bring
- A list of every medication and supplement you take, with doses
- The names of other providers involved in your care
- Any prior psychiatric records or a summary of past treatment, if available (not required)
- Your insurance card and photo ID, if you plan to use insurance
- A family member or caregiver, if you would like them involved
- Your questions, written down so nothing is forgotten
During the evaluation
Expect an unhurried conversation about what brought you in, your symptoms and how they affect daily life, your medical and psychiatric history, and every medication you take. You will hear Justina's working understanding in plain language and discuss options together.
Emergencies
Rosecare is not an emergency or crisis service, and appointment requests are not monitored around the clock. If you are in immediate danger or experiencing a mental health emergency, call 911 or call or text 988.
Printable tools
By visit type
What should I expect?
A first appointment (psychiatric evaluation)
An unhurried conversation about what brought you in, your symptoms and how they affect daily life, your medical and psychiatric history, and every medication you take. You will hear Justina's working understanding in plain language and discuss options together. Risk assessment and safety planning are part of the visit when needed.
A follow-up visit
Shorter and focused: how you have been since the last visit, how any medication is working, side effects, lab results where relevant, and what to adjust. Bring your current medication list and note anything that changed — including medications from other providers.
A visit where a family member or caregiver joins
With your permission, a family member can attend in person or by video, describe what they have observed, and receive guidance on how to help. You stay in charge of what is shared. Tell the office when scheduling so time is allowed.
Something that cannot wait
Rosecare is not an emergency service and routine channels are not monitored around the clock. If you or someone else is in immediate danger, call 911 or call or text 988. For a concern that is urgent but not an emergency, call the office during business hours rather than using a form or portal message.
Questions
What new patients ask
What happens at the first appointment?
The first visit is a comprehensive psychiatric evaluation. Justina asks about what brought you in, your symptoms and how they affect your life, your medical and psychiatric history, current medications, and what you hope will change. By the end you should have a working understanding of the diagnosis in plain language, a discussion of options, and a clear sense of the next step. Bring a list of your medications and, if you have them, prior records.
Can a family member or caregiver be involved?
Yes, with your permission. Family involvement often improves outcomes, particularly for older adults. Family members can attend visits and receive education about the diagnosis, the medications, and how to help.
I am looking for help for my parent. Where do I start?
Start by requesting an appointment and noting that you are inquiring on behalf of a family member. Depending on the situation, Justina may need the patient's consent to speak with you, and she will explain how that works. Bring a current medication list, the names of other providers involved, and a description of what has changed and when.
Will I be prescribed a specific medication?
No medication is promised before an evaluation. Recommendations depend on your diagnosis, history, other medications, and medical conditions. Some medications require in-person visits, lab work, or additional monitoring, and Justina will explain any limits that apply.
How often are follow-up visits?
Follow-ups are scheduled more closely after a new medication or a change, and spaced further apart once things are steady. The cadence is set with you and revisited at each visit.
Do I need a referral?
Many patients schedule directly. If you plan to use insurance, check whether your plan requires a referral from your primary care provider; the office can help you confirm.
Do you accept insurance?
Insurance participation varies by plan. The office will confirm whether your plan is accepted when you get in touch.
Getting ready to see patients
Online scheduling and practice contact options are being finalized. In the meantime, learn what a first visit at Rosecare involves.